The CRM for travel agents and tour operators.

Traveler installs as a real app, on a phone and on a desktop — its own icon, its own window, and the whole CRM rather than a stripped-back viewer. Approve a quote between meetings, check a supplier confirmation at the airport, or answer an enquiry properly from a client’s lobby.

It installs from your own web address in two taps — no app store, no review queue, no IT visit — and nothing of yours is kept on the device. No client records, no quotations, no card details: every screen is fetched live, and sessions expire on their own and can be ended centrally, so a lost phone or a leaver is closed off from the office in seconds.

And still no VPN. A hosted deployment is a web address; an agency running its own instance is reached through a named private tunnel behind its own sign-in, with nothing to configure on the device.

Build a quotation from a shared supplier and rate library, turn it into a itinerary the client is glad to receive, and keep the margin visible while you do it. A travel enquiry is not a deal that closes once — it becomes an itinerary, a booking, a dozen supplier confirmations, a commission to chase and, if you have done it right, a repeat guest next season. Traveler is shaped around that shape.

A live operations sheet runs every trip and every team from one view, so nobody is reconstructing the state of a departure from an inbox.

Supplier commissions post themselves. Invoicing handles multiple bank accounts. A secure encrypted card vault takes payment details safely — the CVV is never stored, reveals are capped and logged, and the record is purged after departure.

Six payment gateways are supported, each running through your own merchant account, so Medjay never sits in the money path and takes 0% commission on what you sell.

Proper IFRS-for-SMEs books with a real chart of accounts, not a spreadsheet with ambitions: profit and loss against last year and against budget, the GOP → NOP → EBITDA ladder, cashflow, and up to three currencies with a live central-bank rate feed.

The tax engine is multi-authority and searchable — Kenya, Tanzania mainland, Zanzibar and more — with each levy tagged to its authority and its statutory liability account, and payroll statutory bodies configurable rather than hardcoded.

Website enquiries land directly in the CRM instead of an inbox. A marketing calendar plans and publishes to Facebook and Instagram, and self-hosted visitor analytics tell you what your own site is doing without handing the data to anyone.

Multilingual content and guest documents — up to 3 languages alongside English, right-to-left included — are an add-on at $19/mo for your first year and $29 after it, for when you sell to guests who do not read English. Our first ten clients keep it free for life.

Permissions fail closed: if a new feature is ever left unprotected the app refuses to start rather than quietly exposing it — the check runs at boot, not at review. Accounts look after themselves too: one unused for 31 days suspends, passwords rotate at 45 days, and a new password cannot recycle the edges of the old one.

Every consequential action — payments, refunds, deletions, licence changes — is written to an audit trail only an administrator can read, and sessions expire on their own and can be revoked centrally, so a leaver or a lost phone is closed off in seconds.

Your data is protected twice over: an encrypted offsite copy, plus one designated local drive you choose at handover — deliberately one, so there is never a question about which copy is the good one. A full year of an agency restores from a single-digit-megabyte file.